Giving You Peace Of Mind

Warranty

When ordering worktops with Rock Revelations, you enjoy peace of mind knowing your worktops are covered by manufacture warranties. Please read the guides below on how to register/activate your warranty.

Silestone Warranty - 25 Years

Our customers enjoy peace of mind knowing that their worktops are covered by the manufacturer warranty. The warranty will always be provided by the companies who manufacture the slabs, and not the fabricators that create the worktops. In this case, Dekton Warranties are providing by the parent company of Dekton - which is Cosentino.

Please Note: 25 Year Warranty is offered on its sold products since 1 January 2015 and registered in the website. 10 Year Warranty is offered on its sold products between the 1st of July of 2009 and the 31 December of 2014. For the products prior July of 2009, the warranty was established in 3 years with the condition of presenting the invoice.

How To Register

Step 1 - Visit Cosentino Warranty Page

You will need to enter your details, name, address, email address. This ensures the warranty can be registered in your name. You will also need to upload "Proof Of Purchase" either from Rock Revelations (London) Ltd, or from your Kitchen Studio.

Step 2 - Enter Fabricator ID

The next step requires careful attention. You be asked what type of user you are. Please select "End User". Once you have done that, another box will appear asking you to provide the "Fabricator ID". The Fabricator ID for Rock Revelations (London) Ltd is 6000008057. Once you have done this, please click on Next or Continue and then the page will complete the process and you will receive an email confirmation. If you are unable to do the above, please call us on 01536 373 253.


Register warranty

Dekton Warranty - 25 Years

Our customers enjoy peace of mind knowing that their worktops are covered by the manufacturer warranty. The warranty will always be provided by the companies who manufacture the slabs, and not the fabricators that create the worktops. In this case, Dekton Warranties are providing by the parent company of Dekton - which is Cosentino.

Please Note: 25 Year Warranty is offered on its sold products since 1 January 2015 and registered in the website. 10 Year Warranty is offered on its sold products between the 1st of July of 2009 and the 31 December of 2014. For the products prior July of 2009, the warranty was established in 3 years with the condition of presenting the invoice.

How To Register

Step 1 - Visit Cosentino Warranty Page

You will need to enter your details, name, address, email address. This ensures the warranty can be registered in your name. You will also need to upload "Proof Of Purchase" either from Rock Revelations (London) Ltd, or from your Kitchen Studio.

Step 2 - Enter Fabricator ID

The next step requires careful attention. You be asked what type of user you are. Please select "End User". Once you have done that, another box will appear asking you to provide the "Fabricator ID". The Fabricator ID for Rock Revelations (London) Ltd is 6000008057. Once you have done this, please click on Next or Continue and then the page will complete the process and you will receive an email confirmation. If you are unable to do the above, please call us on 01536 373 253.


Register warranty

Lapitec Warranty - 10 Years

Lapitec offers a 10 year warranty on its materials. When we install Lapitec worktops, you will receive a Lapitec Warranty card. This card is generated by Lapitec themselves containing a code which you will need to register your warranty.

How To Register

Once you have obtained this code, please click the button below where you will have to provide your full name, address, email address and an invoice from Rock Revelations (London) Ltd. You will then receive confirmation of warranty registration.


Register Your Lapitec Warranty

Neolith Warranty - 10 Years

Neolith provides a 10 year warranty for their surfaces installed by Rock Revelations. Neolith Warranty must be activated within 30 days of installation.

How To Register

Please visit their website for terms and conditions of what it covers and how to register your warranty. You will be asked to fill out your information, name, address, email address and upload your invoice from Rock Revelations (London) Ltd.


Register your warranty on Neolith's Website

QuartzForms Warranty - 10 Years

This warranty covers product defects for a period of ten (10) years after the date of installation. If it is determined by Quartzforms UK or its authorised warranty service agent that a defect in the material exists within the ten (10) year period, Quartzforms will, at its sole option, repair or replace the defective Product in accordance with the following warranty provisions and exclusions.

How To Register

Please email your invoice from us to customerservice@quartzforms.com along with your address. Your warranty will be registered by them and you will receive your certificate.


Register your warranty on Quartzform's website

Caesarstone - 25 Years

Ceasarstone surfaces come with 25 years warranty which is great assurance if you are planning on installing the material in your home. If you require any further assistance with your warranty, please contact us or alternatively, send an email to Caesarstone UK - info@caesarstone.co.uk


How To Register

You can register your warranty by visiting their website below by clicking the button.


Register Warranty on Caesarstone Website

BQS Warranty - 10 Years

BQS Quartz has a 10 year warranty length. There is no registration required.

This warranty applies to the replacement without charge of defective BQS Quartz slabs. The product must have been processed and installed by an approved fabricator/installer and must have been used and maintained in accordance with the instructions provided by Beltrami. The burden of proof entirely lies with the customer/legal owner.

Under this warranty and the foregoing conditions, Beltrami’s sole responsibility and liability shall be to replace the product shown to be defective during the warranty period.


How To Register

Warranty is handled by the company Beltrami. Click below for more info.

Visit Beltrami Warranty Website

Compac Warranty

The first step is to contact Rock Revelations – via email info@rockrevelations.co.uk and request the batch numbers for the slabs that were used for your worktops.

We will then either provide them to you or register the warranty via compact website –

How To Register

Please click below to visit the Compac Warranty Website

Compac Warranty Website

Granite & Marble

Due to the natural elements of Granite & Marble most suppliers will not provide any warranty for such product. There is no warranty registration.

Warranty cover will only be for the installation of Rock Revelations (London) Ltd and any workmanship carried out.

In rare cases, if a product fails please contact us on info@rockrevelations.co.uk and we will carry out an investigation.


2000+
worktops installed each year
15,000
Thousand Sq. Ft. Fabrication Facility
10+
Fleet of vans installing each day
18
Years within the stone industry
Watch The Video

State Of The Art Machinery

We are proud to showcase a 15,000 Sq Ft Fabrication Centre where we fabricate your worktops.

We have a strict process with dedicated teams that work on CNC machines, Bridge Saws, Automated Edge Polishing and more.

The combination of our skilled stonemasons along with high tech machinery, ensures that we can produce the highest level of quality possible, meeting to the high demand needs.