Care & Maintenance
Below are some guides on how to keep your worktops in good condition and what to do when a spillage occurs. We advise on using the products and brands mentioned in our guides as alternative brands may contain chemicals that may damage the worktops. If you are unsure with any of our guides, or require further assistance, please do contact us.
CRL Quartz is virtually maintenance free and can be cleaned with extreme ease. For routine cleaning and to wipe off spills, use a damp cloth or paper towel and a small amount of mild soap or non-acidic cleaner.
Once clean, rinse and dry the surface thoroughly. Note that colours available in a honed finish are more sensitive to grease or finger-prints than polished surfaces and may require extra care during routine cleaning due to the different level of smoothness.
Thanks to their non-porous properties, CRL Quartz surfaces are highly resistant to stains. However, do not allow dirt and residue such as stubborn food or gum stains to harden and remain on CRL quartz surfaces for extended period of time. In case they do, scrape away gently using a small blade or putty remover before cleaning with warm water and soap. For stubborn or dried spills, use a nonabrasive cleaning pad combined with a small amount of mild soap or specialized stone cleaner. Recommended stain remover: Bar keeper Friend Power Cream. This can be purchased either online or at most DIY stores.
Quartz is one of the hardest materials in nature, which is an assurance that your CRL Quartz surface will not easily scratch or chip. However, avoid using sharp objects such as knives or screwdrivers directly on the surface. The use of a cutting board is recommended.
CRL Quartz can tolerate moderately hot temperature for short period of time. To maintain the natural beauty of the product, do not place hot skillets or roasting pans directly onto the surface but use an insulator or trivet instead.
Avoid exposing CRL Quartz to chemicals and solvents, especially paint removers or furniture strippers containing trichloroethane or methylene chloride. Keep away nail polish remover, bleach or cleansers that contain bleach, bluing, permanent markers or inks. Strong abrasive and highly alkaline (outside of 5-9pH) cleansers are not recommended when cleaning CRL Quartz. Always follow the manufacturers’ dilution instructions and recommendations. If any of the substances listed above come into contact with CRL Quartz, rinse the exposed surface immediately and thoroughly with plenty of clean water.
Advise from Us.
Once in Service Your new quartz work surface is a modern, material which requires little day to day care. Clean the surfaces regularly with water containing soap or a mild detergent and a soft cloth or sponge, Rinse oﬀ surfaces with clean water, Polish dry with a soft cloth. Alternatively use the E Cloth surface cleaning system for a consistent, smear free every time. Tougher stains can be removed by using a product such as Cif with in conjunction with a plastic scouring pad. Avoid use of abrasive cleaning materials, scouring powders, steel wool, metal brushes, etc.Never bleaches or chlorine based cleaners, acids, photographic development liquid, alkalis (caustic soda) and concentrated disinfectants on quartz surfaces. If any of these come into contact with the material, clean them oﬀ immediately, otherwise surface damage may occur.Do not allow surface deposits to build up on surfaces, e.g. powder detergents, mineral deposits and salts. Strongly coloured foodstuﬀs, such as blackcurrant and beetroot, can be diﬃcult to remove from quartz surfaces, especially light colours. Use a cleaner such as Cif and a plastic scouring pad. Always use pan stands and trivets to protect the surface from hot, rough and wet pots, pans and utensils. Direct contact from iron, steel, ceramic and copper vessels can scratch and stain surface. Always use cutting boards to chop and slice food upon. Never cut directly onto the quartz surfaces. Never stand, sit or put heavy weights on the worktop, especially around sinks and hobs where the material may be weaker.
Advise from Cimstone.
Çimstone is highly resistant against acids and alkalis, tea, soda, wine, vinegar, lemonade, fruit juice stains and spots of strong spices are no more problem. Its nonporous structure makes Çimstone stain free. A simple cleaning done with a small amount of liquid detergent and a damp cloth makes the surface maintain its brand new look and clean appearance as in the first-day for long years. Besides a regular daily cleaning, the simplest way to care and maintain your countertop is to wipe away any spilled food before it turns into a permanent stain. Remember that detergents containing bleach and hard scouring granules may harm surfaces over the time. Therefore, pay due attention and meticulous care in detergent selection and use water to thoroughly cleanse the surfaces off any detergent residues after treatment.
Means for Cleaning
A damp cotton doth, ScotchBrite (3M) Soft Scour Sponge
Materials for Cleaning
Pure water, liquid or spray detergents, non-abrasive liquid household cleanser
Method for Cleaning
Clean the surface with a damp cloth and a little liquid/gel detergent, cleanse the surface off any detergent residues with water after treatment.
Food, drink or any other things spilled over the countertop may become stubborn stains if not immediately cleansed away. Gently scrape away with a plastic spatula any spills of paint, nail enamel, chewing gum, mustard and grease that become hard to remove when dried. Then cleanse off the surface with water. Apply kitchen and bath triggers such as Cif Power Spray by Unilever and Mr. Muscle Spray by Johnson Wax on any remaining stain and scrub with a fine blue Scotch-Brite (3M) sponge and cleanse thoroughly with water.
Make use of gel cleaners containing bleach such as Domestos Ultra Bleach by Unilever and Mr. Proper Active Gel by Procter&Gamble which are proved to be successful in removing stubborn dirt that appear hard to clean right away. Never leave your countertop to dry without thoroughly rinsing away any residual cleaning agent. Especially the stains like rust are removed by the help of heavy chemicals and such treatment makes the surface wear away. First of all, do not let any rust or lime form into stain. If there are already spots of lime and rust, then use products like Marc Deo Lime and Rust Removing Gel by Reckitt Benckiser, provided however that it is directly applied on the stain and certainly rinsed with water after treatment.
In order to cleanse off residues of grease on a Çimstone surface, use Cilit Bang by Reckitt Benckiser or Ajax Spray & Wipe by Colgate Palmolive provided however that such agents are well rinsed with water and the surface is thoroughly cleansed with water after treatment.
Avoid using below list of chemicals on cimstone:• Alkali products containing active hydroxide (such as drain openers)
• Chlorinated solvents such as trichloroethylene or methylene chloride (like paint thinner or strippers)
• Prolonged contact with extremely strong concentrated chemicals must be avoided. In case of any accidental exposure to any of these damaging products, wipe up material immediately and rinse the surface thoroughly with plenty of clean water. Repeat if necessary. Like any other surface, Çimstone can be permanently damaged by exposure to strong chemicals and solvents that undermine its physical properties.
Do not use products that contain aliphatic or aromatic solvents (like thinners) or products containing trichloroethane or methylene chloride. Avoid any highly aggressive cleaning agents like oven/grill cleaners as well as dishwasher agents of high alkaline/PH levels. Treatment with these chemicals and such other products containing these may harm your countertop.
Products containing oils or powders may dim the surface. Cleansers containing materials like pine oil, if left on the surface for a long time, may form a permanent dingy layer. Never use cleaning products containing soft or hard scouring granules such as Vim Scouring Powder or Cif Cream. Instead, prefer gel or liquid cleaning products.
Cleansers with high level of acids (such as hydrochloric acid) or alkalis, if not well rinsed with water after treatment, will start to affect Çimstone within time. Cleaning agents (general cleaning products sold on the market) with either a neutral or an almost neutral Ph balance should be preferred. Do not use any alkali products containing active hydroxide or any acidic products that are powerful enough to affect the grouts. In case of any accidental exposure to any of these damaging products, rinse off your countertop immediately with water to neutralize the effect.
Çimstone can tolerate brief exposures to moderately hot temperatures. Still, avoid placing any hot pot or oven tray direct from the heat source onto the countertop; definitely use a tablemat (trivet).
When exposed to high temperatures, surfaces can react in various ways (cracking, discoloration, porosity etc.) depending on the product properties. Fabricated or cutout parts on slabs are much more frail, should therefore never be exposed to heat or open flame.
When a heat source is situated close to a Çimstone backsplash/surface, take proper care for the reflected heat. It may accumulate resulting in very high temperatures causing damage to your countertop
DO NOT use cleaners such as de-greasers, oven cleaners and bleach on the worktops If this type of product comes into contact with work surface remove swiftly with a damp cloth and dry the area with paper towels
Very hot pots and pans should never be placed on stone surfaces as they can occasionally cause serious consequences to the appearance of the material. It is always recommended to use a pan stand/trivet on which to place hot objects after using them to cook.
Apply Q-Action (or Acti-Fizz) over the stain and leave it for 2 minutes
With a scourer we rub over the stain gently
Rinse with a damp cloth to remove any residue
Dry with paper towel
Take the Q-Action (or Cif Acti-Fizz) and apply it to the stain
Leave it to act for two minutes
With a scourer, rub softly in circles.
Take a damp cloth and remove any residue. Then dry with a paper towel.
Take the Q-Action (or Cif Acti-Fizz) and apply it to the stain and leave it to act for two minutes
With a scourer, rub softly on the stain
Take a damp cloth and remove any residue. Dry then with a paper towel.
If it doesn’t disappear, you can use a cleaner such as “CIF Cream”. Apply a small dot on a cloth and rub slowly in a circular motion over the area. Once removed, use the spray mentioned above or warm water to wipe any Cif Cream residue away.
Apply Q-Action (or Cif Acti-Fizz) over the stain
Leave it for 2 minutes
To ensure that they have been removed, we will wipe a damp cloth and we will dry with paper towel.
Apply Q-Action (or Acti-Fizz) over the stain and leave it for 2 minutes
With a scourer we rub over the stain gently
Rinse with a damp cloth to remove any residue
Dry with paper towel
Take a damp scourer and apply limescale remover, rub gently on the kitchen worktop
Leave on for 2 minutes
Take the damp cloth and remove the rest of limescale remover to avoid any chemical residue
After removing the rest of the limescale remover, use paper towels to dry the surface and ensure no product is left on the surface.
Dekton requires very little maintenance. Simply wipe your Dekton surface by using a non-abrasive sponge with soap and warm water on a regular basis to maintain its beauty and shine for years to come. In addition, any pH balanced general-purpose cleaner may be used. (e.g. Pot and Pan Soap, Dish Soap, Windex®).
To remove diﬃcult spills, wipe the surface with Pot Pan Soap and scrub with a Scotch Brite pad and rinse with warm water. For stains that harden as they dry, such as food, gum, nail polish, and paint, remove by gently scraping oﬀ of surface (using a blade or putty knife /putty remover), and then clean using warm water and soap. Gray marks left by the razor, can be wiped away with soap and water or glass cooktop cleaner.
For Wine, Coﬀee, Food stains, Fruit juice. Use common alkaline detergents or oxidants such as including Dish soap, Formula 409, Windex, Diluted Bleach and water .
For Wax, Shoe polish, Rubber marks, Dyes, Markers , Inks, Adhesives. The following solvents can be used Lacquer Thinner, Acetone, Rubbing Alcohol , Mineral spirits.
Use Acidic based cleaners including Vinegar and water or other over the counter acidic based cleaners like CLR.
Apply Weiman glass cooktop cleaner or Magic glass cooktop cleaner and wipe clean with a generous amount of water with clean rags. The use of a squeegee may also ease the cleaning process. Caution should be exercised in the handling and storage of any of the above chemicals / products. Manufacturer’s instructions should be exercised when using and storing these products.
Dekton is extremely resistant to large ﬂuctuations in heat and cold. For safety reasons we always recommend placing a trivet or a hot pad directly between your hot pot/ pan and the Dekton surface. This is simply a safety precaution for customer so they are not burned from heat which may transfer from the hot item to the Dekton countertop surface.
Avoid exposing your Dekton surface to strong chemicals and solvents for an extended period of time. Although Dekton is Stain proof to many household cleaners, it is never advised to leave these cleaners on your Dekton surface for an extended period of time. Always avoid contact of your Dekton surface with Hydroﬂuoric acid.
Although Dekton is extremely scratch resistant, we always recommend use of a cutting board for 2 reasons. 1- Knives or metal household utensils will leave grey marks when cutting directly on the Dekton surface. These marks are called “metal transfer” and can be removed with cleaners as noted above; however it is a lot easier to simply cut on a cutting board. 2- Dekton can dull your knives and cooking utensils and it is wise to protect the investment that you have in these items.
Don’t: use generic cleaning products such as bleach, glass cleaners, de-greasers or other common household cleaners. These products that you buy at your local store contain acids, alkalis and other chemicals that will degrade the granite sealer leaving the stone more vulnerable to staining.
Don’t: use vinegar, ammonia, lemon or orange as cleaners. Most common and name-brand household products are not good for cleaning granite countertops.
Don’t: use bathroom, tub & tile or grout cleaners.
The powders and even the “soft” creams contain abrasives that will scratch and dull surfaces. Don’t: sit or stand on your countertops. Unlike laminate countertops, granite, marble and quartz countertops are very hard, but not flexible and too much weight in one spot could cause a crack.
Don’t: store liquids or toiletry products directly on your countertop surface. Cooking oils, Hair products, perfumes, colognes, nail products, creams, lotions and potions have a tendency to spill or leak and go overlooked.
Blot up spills immediately. Acidic substances like wine, coffee, fruit juices, tomato sauce and sodas will not etch granite like they do marble, but they could potentially stain the surface. Cooking oils may also leave a stain if not wiped up
Clean surfaces using a sponge or soft cloth. Using a specially formulated natural stone cleaner is recommended to keep your tops in the best condition and protect the sealer, but hot water will do for quick clean-ups. Dish soap won’t permanently damage your granite, but repeated use of soap will cause build-up and dull your countertop’s shine. So, using dish soap for regular granite counter top care is not recommended.
Use coasters under all glasses, bottles and cans. Using coasters is just a good practice to protect all surfaces. Use trivets and hot pads under pots & pans. It is possible for granite (or any stone or quartz) to suffer “thermal shock” and crack.
Granite is very hard and can take tons of abuse without any significant damage, but it can develop light surface scratches or pitting in high-use areas around the sink and cooktop. Most chips and scratches can be repaired, but it’s best to avoid them by following the granite counter top care tips.
The long lasting beauty of Lapitec is easy to maintain. It is non-absorbant material and does not let dirt penetrate. In addition, it guarantees the highest level of hygiene, making Lapitec easy to clean.
It is very easy to keep your Lapitec surface clean. Nevertheless, should you have a special requirement and are unable to find the solution to a problem, or are not sure which detergents to use then please give us a call.
For daily cleaning, always use hot water and dry with a clean cloth. Use a microfiber cloth to remove dirt from the surface along with recommended doses of detergent.
Local Application of Detergent. Apply the detergent to the stain and leave it to act for the time given on the packaging. Rinse thoroughly and dry with a clean cloth.
Cleaning with Detergent and moist anti – scratch sponge. Use a detergent and a damp sponge, making circular movements over the whole surface to be cleaned. Rinse thoroughly with hot water and dry with a clean cloth. For textured surfaces, follow the same procedure using a fine bristle brush instead of the sponge.
Cleaning with Detergent and damp scotch-brite anti scratch sponge. Use a detergent and a damp blue scotch-brite anti scratch sponge, making circular movements over the whole surface to be cleaned. Rinse thoroughly with hot water and dry with a clean cloth.
What not to do. Do not use waxes, oily soaps, sealers or other treatments: they are not required. Moreover some of the commercially treatments contain wax or polish additives that can leave and oily film on the surface after several applications, affecting the cleanliness and appearance.
Avoid using ceramic knives or scouring pads as they could affect the surface. DO not hit the surface with pointed or heavy metal objects as they could chip or break the surface.
Marble is a natural stone and require simple care and maintenance in order to preserve their appearance. Marble worktops have been sealed at our Fabrication Centre before being installed.
For daily cleaning of your marble worktops, we recommend using a damp microfiber cloth and warm water or a neutral (pH 7), mild alkaline (pH 8-10) detergent if necessary. You should prefer cleaning products specially designed for natural stone and avoid using highly acidic or bleach containing cleaning products.
Based on the intensity of use and the type of marble we recommend that the marble is re-treated at least once a year with an impregnating agent especially designed for the purposes of marble maintenance.
Marble is porous and absorbent and requires caution and protection from liquids. Avoid spilling chemicals and corrosive substances on the surface.
We recommend all spillages and stains are removed immediately with a microfiber cloth, water and washing liquid in order to prevent dirt from drying or absorbing into the stone.
With stubborn stains, we recommend the use of special marble scouring preparations. We recommend that after using the preparation, the worktops are washed again with water and detergent.
Neolith is an easy-to-clean material as it does not absorb residue or food remains, thereby guaranteeing good hygiene. It is also resistant to most chemical agents used in cleaning* although a damp cloth is sufficient in most cases for cleaning it.
Use a microfiber cloth to remove dust from the surface. Clean your Neolith countertop daily if necessary. Neolith countertops can be washed with warm water, to which a detergent can be added, used in the dose recommended by the manufacturer. (Avoid products containing hydrofluoric acid and its derivatives).
Rinse with warm water and dry with a cloth or similar. If liquids are spilled, it must be dried immediately. The faster you clean and dry spills, the easier it is to remove stains.
It is not advisable to use waxes, oily soaps, impregnating agents or other treatments (hydro-oil repellent) on the product, because its application is not necessary at all. Some of the detergents currently on the market contain waxes or polishing additives that, after several washes, can leave an oily film on the surface of Neolith
Ceramic knives may scratch Neolith’s surface in every finish, the same way they scratch other surfaces of the same product category and other categories.
Special consideration with edges: Neolith is a highly performing material resistant to stains, heat, Uv rays, scratches, and more. Nevertheless, as with all products within the sintered category, it requires special attention to avoid heavy impacts around the edge-area of a countertop that could cause chipping
Do not hit your Neolith countertop with a blunt and heavy objects. It could chip or even break (the edges are the most sensitive to physical damage). TIP: During treatment, closely examine the spot. If the spot is still there, but is lighter or reduced, you know the treatment is working. Keep applying until the stain is completely gone.
Stains created by food and substances generally used in kitchens (e.g. lemon juice, vinegar, olive oil, wine and coffee) are easy to remove. Even highly aggressive cleaning agents, such as oven cleaners do not affect the surface of Neolith. Another advantage of its production process is that Neolith is heat resistant. Hot pots or pans do not discolor nor damage the surface.
Some products may not be removed by normal cleaning operations and specific procedures must be used, depending on their nature. The amount of time the substance remains on the surface is very important, as it is advisable to clean the area as soon as possible. This will prevent it from drying out and allows to be cleaned easily. Here are some of the substances listed for removing stains.
Acid: Acidic cleaning products: descalers, cement removers…
Alkaline: Basic cleaning products: ammonia, degreasers…
Solvent: Universal solvent, thinner, turpentine, acetone, alcohol…
Oxidant: Diluted hydrogen peroxide or bleach
Quartzforms products are highly compacted and non-porous surface, thus requiring no special treatment. Quartzforms products do not absorb liquids, smells or food fats. Since they are not porous, they do not allow the proliferation of bacteria, resist acids, are easy to clean and hygienic.
Quartzforms products are resistant to stains and wear and tear, scores, scratches and light bangs. Although the material is resistant to high temperatures, it should still be protected with potholders to avoid the direct contact of the saucepan or kitchenware surfaces when they have just come off the stove. Indeed, direct contact with overheated objects or flames might result in permanent marks due to the heating of the resin or cracks created by the thermal shock.
The counter should never be used as an ironing board. Although resistant to scores and scratches, if its original appearance is to be preserved, the use of chopping boards is always to be advised.Furthermore, the work tops should never be overloaded with weights exceeding 50 kg (do not stand or sit on the counter) and make sure blunt objects do not fall on it (knives, bottles, saucepans, working tools, etc) which, owing to their shape, may cause cracks that are difficult if not impossible to repair
Any detergents usually used for polished surfaces may be used. Coloured liquids that come into contact with the surface should be cleaned immediately, when the stain is still fresh.
The agglomerate material of quartz does not absorb liquid substances and the dirt that might be retained by the micro-knurling does not penetrate the material and can therefore always be removed. In the case of more persistent dirt, acid-based aggressive detergents may also be used. Avoid cleaning the surface with denatured alcohol which leaves streaks that are difficult to remove when it dries.
(remains of aqueduct water) We recommend cleaning with Viakal (or other acid-based antiscale detergents) which may be used for prolonged periods of time.
Grease-removal detergents for the kitchen may be used but once the stain has been removed, the area must be rinsed thoroughly with water. “Grease-removal” products are usually “basic” and, if left to act on a quartz agglomerate for a long time they might change the surface, leaving stains (they react with the resin content).
Aggressive acid-based detergents such as Viakal, Aiax bagno, Cif, etc. may also be used. Thanks to the outstanding compactness of the material, the rough side of kitchen sponges may also be used. Avoid cleaning the surfaces with denatured alcohol which might leave streaks that are difficult to remove when it dries.
Unsuitable products Avoid cleaning the surface with products containing bleach or those with a high basic ph which, if applied extensively, might create whitish streaks. Other products that might harm the surface are tricotilene, industrial solvents, hydrofluoric acid, caustic soda, and varnish solvents.
Like any other surface, Caesarstone can be permanently damaged if exposed to strong chemicals and solvents that affect its physical properties. Avoid the use of strong chemicals and solvents or highly abrasive cleaning agents such as oven/grill cleaners and dishwasher polishing agents that have high alkaline/pH levels (pH 8.5 or higher). Products containing oils or powders may leave a residue and should be rinsed off thoroughly. Never clean your Caesarstone surface with products that contain Trichlorethane or Methylene Chloride, such as paint removers or strippers. Should your surface accidentally be exposed to any of these damaging products, rinse immediately with warm water to neutralize the effect.
Caesarstone is more heat resistant, durable and hard-wearing than other stone surfaces, including most granites, marble and limestone. But it does need protection from very high temperatures (above 150°C or 300°F) or sudden extreme temperature changes. Therefore, we suggest that hot pots and pans never be directly placed on the surface. We also recommend a hot pad or trivet be placed under cooking units such as electric frying pans, crock pots or toaster ovens
Life’s inevitable spills and stains can usually be cleaned up effortlessly with mild detergent or cleaner and water. To remove stuck on materials, gently scrape away the excess with a plastic putty knife or non-scratch pad and then wipe with warm water. Nail varnish or chewing gum stains can be removed with denatured alcohol, rinsing thoroughly afterward. For extra-stubborn stains, a non-scratch Scotch-BriteTM pad is recommended along with a non-abrasive cleaner, which won’t dull the surface shine.
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