If a spill occurs, we advise to urgently clean the area, not allowing the spilled content to stain or sink into the material.
Only use the products recommended by the stone manufacturer. Below you will find guides for each branded material.
Keeping your worktops clean and maintained will strengthen the worktop and will add to its lifetime.
Very hot pots and pans should never be placed on stone surfaces as they can occasionally cause serious consequences to the appearance of the material. It is always recommended to use a pan stand/trivet on which to place hot objects after using them to cook.
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Avoid exposing your Dekton surface to strong chemicals and solvents for an extended period of time. Although Dekton is Stain proof to many household cleaners, it is never advised to leave these cleaners on your Dekton surface for an extended period of time. Always avoid contact of your Dekton surface with Hydroﬂuoric acid.
Although Dekton is extremely scratch resistant, we always recommend use of a cutting board for 2 reasons. 1- Knives or metal household utensils will leave grey marks when cutting directly on the Dekton surface. These marks are called “metal transfer” and can be removed with cleaners as noted above; however it is a lot easier to simply cut on a cutting board. 2- Dekton can dull your knives and cooking utensils and it is wise to protect the investment that you have in these items.
Clean stone surfaces regularly with water containing soap or neutral mild detergent and a soft cloth or sponge. Rinse off surfaces with clean water. Polish dry with a soft cloth. Alternatively use the second nature E Cloth surface cleaning system for a consistent, smear free finish every time.
Use a Home Care Kit which contains neutral detergent, sealer and polishing cream for ongoing care and maintenance of stone work surfaces. Kit can be obtained from us.
Avoid use of abrasive cleaning materials: scouring pads, steel wool, metal brushes etc.
Never use bleach and other chlorine based cleaners, acids, photographic development liquid, alkalis (Caustic soda) or concentrated disinfectants on stone surfaces. If any of these come into contact with the stone, clean them off immediately, otherwise surface damage will occur. Do not allow surface deposits to build up e.g. powder detergent’s, mineral deposits and salts.
Strongly coloured foodstuffs, such as blackcurrant and beetroot, can stain stone surfaces. Acidic food stuff such as citrus juice, vinegars and cola will etch the stone surface.
Always use cutting boards to chop and slice food upon. Never cut directly onto the stone surface. Always use pan stands and trivets to protect the surface from heat, rough and wet pots, pans and utensils. Direct from from iron, steel , ceramic and copper vessels can scratch and stain the surface.
Stone is a natural material. The variations in its structure, pattern and colour are characteristic and constitute part of its appeal and value.
Over time, with normal kitchen use, stone work surfaces will acquire a patina that reflects the use to which they have been put. It is normal for the original high sheen to weather and mellow in this way. We would advise you to reseal at least once a year and for a lighter granites we recommend you reseal every 6 months. We recommend using LTP MPG Sealer.
Never stand, sit or put heavy weights on the worktop, especially around the sink and hob areas.
Use trivets and hot pads under pots & pans. It is possible for granite (or any stone or quartz) to suffer “thermal shock” and crack.
Don’t: use vinegar, ammonia, lemon or orange as cleaners. Most common and name-brand household products are not good for cleaning granite countertops.
Don’t: use bathroom, tub & tile or grout cleaners. The powders and even the “soft” creams contain abrasives that will scratch and dull surfaces. Don’t: sit or stand on your countertops. Unlike laminate countertops, granite, marble and quartz countertops are very hard, but not flexible and too much weight in one spot could cause a crack.
Don’t: store liquids or toiletry products directly on your countertop surface. Cooking oils, Hair products, perfumes, colognes, nail products, creams, lotions and potions have a tendency to spill or leak and go overlooked
For daily cleaning of your marble worktops, we recommend using a damp microfiber cloth and warm water or a neutral (pH 7), mild alkaline (pH 8-10) detergent if necessary. You should prefer cleaning products specially designed for natural stone and avoid using highly acidic or bleach containing cleaning products.
Based on the intensity of use and the type of marble we recommend that the marble is re-treated at least once a year with an impregnating agent especially designed for the purposes of marble maintenance.
We recommend all spillages and stains are removed immediately with a microfiber cloth, water and washing liquid in order to prevent dirt from drying or absorbing into the stone.
With stubborn stains, we recommend the use of special marble scouring preparations. We recommend that after using the preparation, the worktops are washed again with water and detergent.
Once in Service Your new quartz work surface is a modern, material which requires little day to day care. Clean the surfaces regularly with water containing soap or a mild detergent and a soft cloth or sponge, Rinse oﬀ surfaces with clean water, Polish dry with a soft cloth. Alternatively use the E Cloth surface cleaning system for a consistent, smear free every time.
Tougher stains can be removed by using a product such as Cif with in conjunction with a plastic scouring pad.
Avoid use of abrasive cleaning materials, scouring powders, steel wool, metal brushes, etc.
Never bleaches or chlorine based cleaners, acids, photographic development liquid, alkalis (caustic soda) and concentrated disinfectants on quartz surfaces. If any of these come into contact with the material, clean them oﬀ immediately, otherwise surface damage may occur.
Do not allow surface deposits to build up on surfaces, e.g. powder detergents, mineral deposits and salts. Strongly coloured foodstuﬀs, such as blackcurrant and beetroot, can be diﬃcult to remove from quartz surfaces, especially light colours. Use a cleaner such as Cif and a plastic scouring pad.
Always use pan stands and trivets to protect the surface from hot, rough and wet pots, pans and utensils. Direct contact from iron, steel, ceramic and copper vessels can scratch and stain surface.
Always use cutting boards to chop and slice food upon. Never cut directly onto the quartz surfaces. Never stand, sit or put heavy weights on the worktop, especially around sinks and hobs where the material may be weaker.
Advise from Cimstone
Çimstone is highly resistant against acids and alkalis, tea, soda, wine, vinegar, lemonade, fruit juice stains and spots of strong spices are no more problem. Its nonporous structure makes Çimstone stain free. A simple cleaning done with a small amount of liquid detergent and a damp cloth makes the surface maintain its brand new look and clean appearance as in the first-day for long years. Besides a regular daily cleaning, the simplest way to care and maintain your countertop is to wipe away any spilled food before it turns into a permanent stain. Remember that detergents containing bleach and hard scouring granules may harm surfaces over the time. Therefore, pay due attention and meticulous care in detergent selection and use water to thoroughly cleanse the surfaces off any detergent residues after treatment.
A damp cotton doth, ScotchBrite (3M) Soft Scour Sponge
Materials for Cleaning
Pure water, liquid or spray detergents, non-abrasive liquid household cleanser
Method for Cleaning
Clean the surface with a damp cloth and a little liquid/gel detergent, cleanse the surface off any detergent residues with water after treatment.
Make use of gel cleaners containing bleach such as Domestos Ultra Bleach by Unilever and Mr. Proper Active Gel by Procter&Gamble which are proved to be successful in removing stubborn dirt that appear hard to clean right away. Never leave your countertop to dry without thoroughly rinsing away any residual cleaning agent.
Especially the stains like rust are removed by the help of heavy chemicals and such treatment makes the surface wear away. First of all, do not let any rust or lime form into stain. If there are already spots of lime and rust, then use products like Marc Deo Lime and Rust Removing Gel by Reckitt Benckiser, provided however that it is directly applied on the stain and certainly rinsed with water after treatment.
In order to cleanse off residues of grease on a Çimstone surface, use Cilit Bang by Reckitt Benckiser or Ajax Spray & Wipe by Colgate Palmolive provided however that such agents are well rinsed with water and the surface is thoroughly cleansed with water after treatment.
• Alkali products containing active hidroxide (such as drain openers)
• Chlorinated solvents such as trichloroethylene or methylene cloride (like paint thinneror strippers)
• Prolonged contact with extremely strong concentrated chemicals must be avoided.
In case of any accidental exposure to any of these damaging products, wipe up material immediately and rinse the surface thoroughly with plenty of clean water. Repeat if necessary. Like any other surface, Çimstone can be permanently damaged by exposure to strong chemicals and solvents that undermine its physical properties. Do not use products that contain alifatic or aromatic solvents (like thinners) or products containing trichloroethane or methylene chloride. Avoid any highly aggressive cleaning agents like oven/grill cleaners as well as dishwasher agents of high alkaline/PH levels. Treatment with these chemicals and such other products containing these may harm your countertop.
Products containing oils or powders may dim the surface. Cleansers containing materials like pine oil, if left on the surface for a long time, may form a permanent dingy layer. Never use cleaning products containing soft or hard scouring granules such as Vim Scouring Powder or Cif Cream. Instead, prefer gel or liquid cleaning products.
Cleansers with high level of acids (such as hydrochloric acid) or alkalis, if not well rinsed with water after treatment, will start to affect Çimstone within time. Cleaning agents (general cleaning products sold on the market) with either a neutral or an almost neutral Ph balance should be preferred. Do not use any alkali products containing active hydroxide or any acidic products that are powerful enough to affect the grouts. In case of any accidental exposure to any of these damaging products, rinse off your countertop immediately with water to neutralize the effect.
When a heat source is situated close to a Çimstone backsplash/surface, take proper care for the reflected heat. It may accumulate resulting in very high temperatures causing damage to your countertop
Rinse with warm water and dry with a cloth or similar. If liquids are spilled, it must be dried immediately. The faster you clean and dry spills, the easier it is to remove stains.
It is not advisable to use waxes, oily soaps, impregnating agents or other treatments (hydro-oil repellent) on the product, because its application is not necessary at all. Some of the detergents currently on the market contain waxes or polishing additives that, after several washes, can leave an oily film on the surface of Neolith
Special consideration with edges: Neolith is a highly performing material resistant to stains, heat, Uv rays, scratches, and more. Nevertheless, as with all products within the sintered category, it requires special attention to avoid heavy impacts around the edge-area of a countertop that could cause chipping
Stains created by food and substances generally used in kitchens (e.g. lemon juice, vinegar, olive oil, wine and coffee) are easy to remove. Even highly aggressive cleaning agents, such as oven cleaners do not affect the surface of Neolith. Another advantage of its production process is that Neolith is heat resistant. Hot pots or pans do not discolor nor damage the surface.
Some products may not be removed by normal cleaning operations and specific procedures must be used, depending on their nature. The amount of time the substance remains on the surface is very important, as it is advisable to clean the area as soon as possible. This will prevent it from drying out and allows to be cleaned easily. Here are some of the substances listed for removing stains.
|Types of Stains||Types of detergents|
|Grease||Alkaline / Solvent|
|Ink||Oxidant / Solvent|
|Wine||Alkaline / Acid|
|Coffee||Alkaline / Solvent|
Acid: Acidic cleaning products: descalers, cement removers…
Alkaline: Basic cleaning products: ammonia, degreasers…
Solvent: Universal solvent, thinner, turpentine, acetone, alcohol…
Oxidant: Diluted hydrogen peroxide or bleach
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Quartzforms products are resistant to stains and wear and tear, scores, scratches and light bangs. Although the material is resistant to high temperatures, it should still be protected with potholders to avoid the direct contact of the saucepan or kitchenware surfaces when they have just come off the stove. Indeed, direct contact with overheated objects or flames might result in permanent marks due to the heating of the resin or cracks created by the thermal shock.
The counter should never be used as an ironing board. Although resistant to scores and scratches, if its original appearance is to be preserved, the use of chopping boards is always to be advised.
Furthermore, the work tops should never be overloaded with weights exceeding 50 kg (do not stand or sit on the counter) and make sure blunt objects do not fall on it (knives, bottles, saucepans, working tools, etc) which, owing to their shape, may cause cracks that are difficult if not impossible to repair
The agglomerate material of quartz does not absorb liquid substances and the dirt that might be retained by the micro-knurling does not penetrate the material and can therefore always be removed. In the case of more persistent dirt, acid-based aggressive detergents may also be used. Avoid cleaning the surface with denatured alcohol which leaves streaks that are difficult to remove when it dries.
It is very easy to keep your Lapitec surface clean. Neverthless, should you have a special requirement and are unable to find the solution to a problem, or are not sure which detergents to use then please give us a call.
Local Application of Detergent
Apply the detergent to the stain and leave it to act for the time given on the packaging. Rinse thoroughly and dry with a clean cloth.
Cleaning with Detergent and moist anti – scratch sponge
Use a detergent and a damp sponge, making circular movements over the whole surface to be cleaned. Rinse thoroughly with hot water and dry with a clean cloth. For textured surfaces, follow the same procedure using a fine bristle brush instead of the sponge
Cleaning with Detergent and damp scotch-brite anti scratch sponge
Use a detergent and a damp blue scotch-brite anti scratch sponge, making circular movements over the whoe surface to be cleaned. Rinse thoroughly with hot water and dry with a clean cloth.
Avoid using ceramic knives or scouring pads as they could affect the surface. DO not hit the surface with pointed or heavy metal objects as they could chip or break the surface.
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Therefore, we suggest that hot pots and pans never be directly placed on the surface. We also recommend a hot pad or trivet be placed under cooking units such as electric frying pans, crock pots or toaster ovens
For extra-stubborn stains, a non-scratch Scotch-BriteTM pad is recommended along with a non-abrasive cleaner, which won’t dull the surface shine.
Avoid the use of strong chemicals and solvents or highly abrasive cleaning agents such as oven/grill cleaners and dishwasher polishing agents that have high alkaline/pH levels (pH 8.5 or higher). Products containing oils or powders may leave a residue and should be rinsed off thoroughly. Never clean your Caesarstone surface with products that contain Trichlorethane or Methylene Chloride, such as paint removers or strippers.
Should your surface accidentally be exposed to any of these damaging products, rinse immediately with warm water to neutralize the effect.
Note that colours available in a honed finish are more sensitive to grease or finger-prints than polished surfaces and may require extra care during routine cleaning due to the different level of smoothness.
However, do not allow dirt and residue such as stubborn food or gum stains to harden and remain on CRL quartz surfaces for extended period of time. In case they do, scrape away gently using a small blade or putty remover before cleaning with warm water and soap.
For stubborn or dried spills, use a nonabrasive cleaning pad combined with a small amount of mild soap or specialized stone cleaner.
Recommended stain remover: Bar keeper Friend Power Cream. This can be purchased either online or at most DIY stores.
If any of the substances listed above come into contact with CRL Quartz, rinse the exposed surface immediately and thoroughly with plenty of clean water.